What comes included with the Pegasus? 

• Ladder
• Curved Ladder
• Monkey Bars (Brachiation Bars)
• Rope Ladder
  
• Gymnastic Rings
• Hanging Trapeze Bar
• Climbing Rope
  

What are dimensions of this playset?

Here is the most common configuration of the Pegasus!

What's the difference between the regular model and the short model?

The regular model is designed for ceiling heights between 7 ft 8 in (2.34 m) and 9 ft 8 in (2.95 m).

The short model is designed for ceiling heights between 6 ft 9 in (2.06 m) and 8 ft 9 in (2.67 m).

Do I need gym mats?

Yes, we recommend getting gym mats for safety purposes.

For the model Pegasus, we recommend 1 tri-fold mat, and 2 bi-fold mats 

Are the monkey bars adjustable?

Yes! The monkey bars on the Pegasus can be fully adjusted either lower or higher to suit your child

How are the gyms installed?

They are installed between the ceiling and floor with pressure, no need to drill or make holes in order to install it. 

If your ceiling is made of drywall, then you need to get a plywood board from Home Depot, for instance, and install it where the gym is attached to the ceiling. Once the gym is in placed this board has to be secured to the ceiling studs with wood screws.

Here are some links where you can order this board: 

 - for our Canadians customers in the Home Depot

 - for our USA customers in Lowes

If your ceiling is concrete, then no plywood board is needed. 

What floor material is suitable for gym to install on?

The gym can be installed on any floor, such as hardwood, laminate, carpet, or concrete. Do not place any additional items under the bottom supports of the gym, such as a plywood board, rug, etc. Doing so may affect the gym’s grip and could create an additional step that your child might get stuck on.

Is the playset easy to put together?

Yes! We have detailed instructions and videos to help you at every step.

Have the indoor playsets been verified for safe use? 

Absolutely! We have been selling these playsets for over a decade now. Please ensure that an adult is able to supervise the children while they are using it. 

Do you offer 0% financing?

Absolutely!

Can I track my delivery?

Not only can you track your delivery, but you definitely should! You’ll be able to see when your package has arrived in your town, when it’s out for delivery, when it’s been delivered, and if it’s been held at your post office.

How do I find my tracking number?

Each time a package ships, a shipping notification will be sent via email or SMS text message. The shipping notification will include your tracking number and a link to a tracking website. Following your order we also email you a notification message along with your receipt, shipment tracking, and some additional information. Tracking numbers can also be found in your account if you have created one.

How to clean indoor playground equipment?

It's a very simple process. Since the structure is made out of metal with powder coating painting, it is very smooth and doesn't have any sharp corners. So, a regular dry and wet cloth will definitely be sufficient.

What is your return policy?

Please follow our Return, Refund, and Exchange policy section Return Policy

What is your refund policy?

Please follow our Return, Refund, and Exchange policy section Refund Policy

I have more questions. Can I call you?

Yes! Feel free to call a monitored line at 1 (888) 645-1337.